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Microsoft and Nuance have worked as partners for several years, sharing a vision of outcomes-based AI development. Through the acquisition, Microsoft aims to use the cloud-based solution embedded with optimized AI to address a range of healthcare challenges, from enhancing early detection and treatment of disease in healthcare to improving patient, clinician, and employee experiences.
The acquisition is ultimately set to enhance clinician productivity and financial performance, Microsoft said. In addition, the acquisition can bolster an organization’s ability and help meet business goals by offering services consumers, patients, and employees rely on at any time, the press release stated
“Combining the power of Nuance’s deep vertical expertise and proven business outcomes across healthcare, financial services, retail, telecommunications, and other industries with Microsoft’s global cloud ecosystems will enable us to accelerate our innovation and deploy our solutions more quickly, more seamlessly, and at greater scale to solve our customers’ most pressing challenges,” Mark Benjamin, CEO of Nuance said, “As Microsoft and Nuance come together as one organization, we are excited about the opportunities ahead for our technology, employees, customers, and partners.”
The acquisition builds on Microsoft’s efforts to offer healthcare-specific cloud capabilities to support customers and partners as they respond to new opportunities and disruption, including the Microsoft Cloud for Healthcare, introduced in November 2020.
Microsoft Cloud for Healthcare aims to allow care teams to coordinate and deliver seamless care management through capabilities that integrate with Microsoft 365, Azure, Dynamics 365, and Power Platform.
In addition, Microsoft Cloud for Healthcare aims to assist provider organizations in integrating virtual health capabilities through workflow artificial intelligence bots.
These capabilities allow for supported end-to-end security, compliance, and interoperability of health data, Microsoft stated.
“Patient insights help you create a patient-centric lens of transactional, observational, and behavioral patient data to rapidly analyze data unique to each case, optimize the patient experience, and enable collaborative care management across both digital and human-assisted channels, anywhere, anytime," Tom McGuinness, corporate vice president at Microsoft stated.
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