- IT interoperability problems were cited as the top technology frustration among 600 non-hospital healthcare providers recently surveyed by Updox.
Other technology frustrations named by respondents were service downtime or interruptions, number of different logins, poor design of systems, and lack of features.
Close to 60 percent of respondents said they use four or more IT products to manage daily business functions, such as ensuring patients arrive to their appointment, completing forms prior to arrival, improving communication between staff, increasing business revenue, and implementing more effective patient engagement strategies.
