EHR Downtime

IT Interoperability Woes Top Tech Worry for Non-hospital Providers

August 16, 2019 - IT interoperability problems were cited as the top technology frustration among 600 non-hospital healthcare providers recently surveyed by Updox. Other technology frustrations named by respondents were service downtime or interruptions, number of different logins, poor design of systems, and lack of features.  Close to 60 percent of...


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Lawsuit Alleges No IT Infrastructure Backup Before Sutter Outage

by Fred Donovan

Sutter Health failed to put in backup health IT infrastructure prior to a massive network outage in May 2018, despite being warned about the risk, charged Stuart James, former chief information service...