Vaccinations & Immunizations

Google Cloud Expands Vaccine Equity with Contact Center AI

April 15, 2021 - Google Cloud recently announced that it is expanding its Intelligent Vaccine Impact (IVIs) solutions platform to support vaccine equity at scale.  As part of the IVI effort, Google launched the Contact Center AI (CCAI), which scales call center human operations with intelligent virtual agents that understand, interact, and talk with...

Read More


More Articles

Walmart Increases Access to Digital Health Records for Vaccinations

by Samantha McGrail

Walmart will now make digital health records available for those vaccinated at Walmart or its subsidiary, Sam’s Club, so they can easily access their vaccination status as needed, according to a...

CA Offers Residents Digital Record Storage for COVID-19 Vaccination

by Samantha McGrail

Los Angeles County recently partnered with health startup, Healthvana, to roll out a new digital record offering that allows residents to store records of their COVID-19 vaccination in Apple Wallet or...

Recent Articles