Case Study: Protecting Consumer Well-Being with the Always-On Infrastructure

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Sponsored by: Zerto

Trillium Health Resources is a local governmental agency (LME/MCO) that manages mental health, substance use and intellectual/developmental disability services in a 24-county area in eastern North Carolina. Trillium connects individuals and families to the help they need when they need it. They are responsible for managing state and federally funded services for people who receive Medicaid, are uninsured or cannot afford services. If the environment is unavailable, consumers run the risk of not having access to care. The solution that was in place, was not adequate considering the needs of the consumers and providers.

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