Healthcare IT Infrastructure White Papers & Webcasts

Tackling Urgent Care Wait Times with Technology

Scheduling technologies are allowing patients to make online appointments for their local emergency departments or urgent care facilities – taking away the stress of not knowing who or what will be walking in the door each shift. Find out... Download white paper

Six Ways Hospitals can Prepare for a Catastrophe

The CEO’s of two hospitals in Texas recently were largely affected by the devastation brought along by Hurricane Harvey. They were dedicated to staying open for their patients and in turn have offered other healthcare organizations and... Download white paper

Are Male Patients Comfortable with Women Doctors

A study of more than 2 million primary care visits between January and June of 2014 looked at how many patients during that time frame returned to a new practice within 18 months of their first visits. The study showed that roughly... Download white paper

5 Lessons From Urgent Care

As Urgent Care lives within the services business, patient engagement and customer service are crucial. Shaun Ginter, CEO and President of CareWell Urgent Care, oversees 15 centers within Massachusetts and Rhode Island. He spoke with athenaInsight... Download white paper

3-Minute Case Study- Intensive Chart Prep

Researchers have identified top performers on key financial and clinical metrics across the athenahealth network, and are uncovering the innovations that drive their success. Here’s a snapshot of how chart prep has led to lower cost and... Download white paper

Patient Debt Varies by Specialty and Location

As high-deductible insurance policies proliferate, physicians are keeping a close eye on balances owed by patients. 2016 athenahealth network findings, based on 31,000 providers, show that both the percent of revenue from patients and the percent... Download white paper

4 Keys to Patient Portal Engagement

It’s not always easy to convince patients to use portals, or even sign up for them in the first place. Boosting adoption rates of the portal will allow patients to look at their medical information, ask their doctor questions, and handle... Download white paper

Analytic Strategies to Keep up with Modern Healthcare

Actionable business intelligence is a critical tool for healthcare providers and insurance companies engaged in the value-based care environment. Yet, many organizations still lack the ability to analyze data quickly, comprehensively, and effectively.  ... View webcast

Driving Forces in Today’s Payer Market

What’s Driving the Payer Market? Change Healthcare asked a few of their seasoned healthcare consultants to give some perspective on three of the main driving forces in the healthcare payer market today. Listen to what they have to say,... Download white paper

Ransomware: What Every Healthcare Organization Needs to Know

Get the essentials on ransomware attacks facing the healthcare industry — including how they work, why they’re so malicious, and the best way to protect your organization. Download white paper

Cybersecurity Across the Continuum of Care: Real-World Experiences from Three Healthcare Providers

Today, healthcare organizations are more connected than ever before. Digital technology opening up a new world of opportunities, increasing access to quality care and reducing costs. To take advantage of the opportunities digitization brings,... Download white paper

The C-Suite Battle Plan for Cyber Security Attacks in Healthcare

Cyber security is an evolving battlefield confronting the healthcare industry with unprecedented threats. Learn how to out-maneuver your opponents and secure your healthcare facility by employing astute military-inspired strategies and cutting... Download white paper

Gartner Competitive Landscape: Secure Web Gateways

The secure web gateway market is still transforming toward SaaS deployments as CASB and DNS services capabilities add new challenges to traditional providers. Technology strategic planners must pay attention to these new concepts to compete effectively... Download white paper

What Makes a Healthcare Consulting Firm Worth the Investment

When you’re tackling the healthcare industry’s biggest challenges, an experienced consulting firm can help your team succeed. But with so many options, how do you know which firm is the best for your organization? Read through our... Download white paper

Physician Advisor Programs: A Pillar of Thriving Provider Organizations

Today, hospitals face growing pressure from government and commercial payers to manage their utilization of services and provide justification for clinical decision-making in line with evidence-based practices.  Physician advisor programs... Download white paper

Securing Digital Healthcare Communities — Addressing 10 Common Security Challenges

In this paper, we identify 10 threat vectors common to all healthcare organizations along with a number of suggestions on how to mitigate these security challenges. Download white paper

Security in Healthcare: Bolstering Connectivity and Protecting Patients

As connected services become more commonplace in healthcare, more opportunities exist for bad actors to exploit weaknesses in the industry’s security defenses. There is certainly evidence that attackers have focused their attention on healthcare.... Download white paper

Healthcare Security: The Simplest Way to Stay Ahead of Attacks

Healthcare has become criminals’ most lucrative target because medical records are worth 10 times that of credit cards, and the attack surface has rapidly expanded as numerous disruptive technologies are being adopted. Download this whitepaper... Download white paper

How Healthcare Benefits from Cloud-Delivered Security

Healthcare IT professionals are swimming upstream to overcome security challenges. Cloud-delivered solutions may represent a life preserver in their efforts to reduce risk, simplify management and control costs. In this paper, we take a look... Download white paper

The Complexities of the Secure DIY Cloud

Private and do-it-yourself clouds — or the DIY cloud — have the potential to add considerable value to the organizations adopting them, but they also present challenges from implementation and management perspectives — particularly... Download white paper