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The collaboration will bring Diagnostic Robotics’ automated predictive patient triage platform to Mayo Clinic’s campus in Rochester, Minnesota.
“Our mission at Diagnostic Robotics is to improve patients’ experience and support healthcare providers by creating seamless, data-driven interactions that reduce administrative burdens and curb the cost of care,” Yonaran Amir, co-founder and CEO of Diagnostic Robotics, said in the announcement.
“We are excited to collaborate with Mayo Clinic and implement our triage platform, this collaboration reflects the synergy between our technological vision and Mayo Clinic’s cutting-edge medical expertise.”
Diagnostic Robotics noted that its platform has been trained on millions of EHR data points, as well as billions of data points from the US and Israel.
The system will help navigate patients to the appropriate site of care and potentially reduce costs by nearly 47 percent, according to an emailed statement.
Recently, Diagnostic Robotics adapted its technology to develop a separate COVID-19 risk assessment and monitoring tool and partnered with the Rhode Island Department of Health to make the platform available to all Rhode Island’s residents.
At the end of April, Governor of Rhode Island, Gina M. Raimondo and Nicole Alexander-Scott, MD, MPH, the director of the Rhode Island Department of Health announced the launch of the self-checker tool.
Along with Diagnostic Robotics, the tool will ask various questions related to COVID-19 symptoms, potential exposures, and other risk factors to help guide individuals make decisions about when to seek care and testing.
The tool also offers tips related to prevention, testing, quarantine, and isolation based on CDC guidelines, the press release stated.
Additionally, the company formed a partnership with Salesforce and Deloitte to roll out the platform to governments and healthcare systems globally.
Digital triage technology supports remote patient monitoring and telehealth and is a key front line of defense during a global pandemic in which personal protective equipment stocks can be low.
In mid-January, Banner Health implemented a digital triage platform that aimed to help consumers and patients navigate health systems using artificial intelligence.
Buoy Health’s chatbot platform helped to decrease the rate of uncertainty surrounding level of care among patients.by helping patients navigate their personal healthcare journey through clinician-curated content.
For example, the artificial intelligence-power assistant can guide users to an appropriate benefit and prevent unnecessary utilization by using consumer-provided data to recommend services and diagnoses.
Recently, Buoy Health announced that it began socializing its epidemiological data around COVID-19 symptom trends, including those that appeared prior to public COVID-19 case confirmation by the state.
Patients who present symptoms linked to COVID-19 are screened for epidemiologic and medical risk factors that increase the likelihood of infection, severe disease, and complications, and those who confirm alarming symptoms of severe illness are referred to emergency care, the release said.
Buoy has informed and de-escalated 87 percent of users who came to the platform with COVID-19-related concerns but did not present risk factors or symptoms of serious COVID-19 infection, the company reported.
"As the virus continues to rapidly progress, effective triage and reassurance for individuals who can safely manage symptoms at home will be of utmost importance," John Fangman, MD, infectious disease physician, Froedtert & The Medical College of Wisconsin, said in the release.
"Keeping people at home and making them feel connected to care will be invaluable for all in preventing the spread of the outbreak."