HITInfrastructure

Healthcare IT Infrastructure White Papers & Webcasts

Bi Software Implementation Pitfalls

This whitepaper includes an indepth look at the questions you should ask when choosing and implementing a BI software solution such as:  How much does it really cost? How long until you can actually use it? What are the limitations? What... Download white paper

Ultimate Guide to Comparing Embedded Analytics

This guide will help you gain a strong sense of the embedded analytics marketplace and understand the most strategic way your company can benefit from embedded analytics. Download white paper

Welcome to the Age of the Patient

Reimagine the patient experience and explore how social, cloud, and mobile technology can be leveraged to create a connected journey for every patient. Download this e-book that features: Salesforce use cases across patient acquisition, service,... Download white paper

Take Customer Engagement to New Heights

Today’s patients and members want faster, more responsive service across every channel and on any device — and they want it now. See how two visionary healthcare companies are revolutionizing their customer experience in today’s... Download white paper

Transforming the Member Experience Starting with Your Contact Center

Experts suggest that payers focus on call center success to build trust with members and improve the customer experience. By resolving member issues quickly, reps have smarter, more personalized relationships with customers — and a more... Download white paper

Enterprise Case Study: Breaking through process silos to improve the customer experience

CareFirst BlueCross BlueShield – the largest health insurance provider in the U.S. mid-Atlantic region – recently transformed its service operations using Service Cloud. Take a look at this report to learn how the organization: Balanced... Download white paper

The Phishing Breakthrough Point

Utilizing security awareness training and phishing security tests can be a useful and effective tool to reduce unintentional insider threats. However, if robust metrics are not put in place to effectively gauge the click rate patterns from a... Download white paper

Study Results: High-level IT Security Concerns in Healthcare

This study represents the findings based on 125 respondents. Find out how this diverse group of participants rated high-level IT security concerns including security breaches, security awareness, implementation of mitigation techniques and future... Download white paper

Infographic: The Healthcare Infosec Bug You May Not Know you Have

As healthcare becomes more digitized and the threat landscape evolves, investing in security solutions that protect valuable data and ensure infrastructure performance is vital to maintaining continuity of care. Download white paper

Tackling Complex Data Challenges in Healthcare Analytics

Modern data analytics tools and technologies can help organizations analyze complex data and use it to benefit the institutions as well as their patients. However, selecting and implementing these solutions requires one to understand the underlying... Download white paper

Business Analytics and the Data Complexity Matrix

What exactly makes data complex? In the context of business analytics, there are two key drivers of data complexity: The size of the data (is it millions of rows, 100’s of millions, or billion+)? The number of disparate data sources (or... Download white paper

Thriving as an Independent Practice:  The 5 Keys to Success

This whitepaper identifies 5 capabilities as essential building blocks for thriving independent practices. With this strong foundation, practices can successfully chart their own course through industry change. And providers thinking of starting... Download white paper

Infographic: 10 Things to Know About MACRA

Finally figuring out PQRS, VM and MU? Don’t get too comfortable. The new MACRA ruling creates a whole new framework to drive providers to value-based care. Medical practices need to understand and prepare for this complex mandate or suffer... Download white paper

2017 Imaging Trends: What Hospital Imaging Leaders Need to Thrive in a Changing World

New research among hospital imaging leaders in the US and the UK highlights the potential for integrated, enterprise-wide IT systems to facilitate patient care decisions by synthesizing the abundance of typo and images across sites and specialty... Download white paper

Enterprise Image Management Strategies for Addressing the Changing Healthcare Environment

This white paper examines the disruptive forces that have led to the emergence of enterprise imaging as a priority in healthcare in order to shed light on the implications for image management. It further substantiates the benefits that two leading... Download white paper

Case Study: Enterprise Imaging in the Large Enterprise

Today, progressive imaging departments manage images from myriad modalities— simplifying the viewing of and centralizing image management across complex health systems to broaden enterprise access and help exams get reimbursed. A large... Download white paper

Infographic: Navigating Merit-Based Incentive Payment System (MIPS)

Changes are coming to the Merit-Based Incentive Payment System (MIPS). With more stringent rules in 2018, penalties will be a greater hit to physicians' bottom line. And they’ll be harder to ignore. With this infographic, you'll... Download white paper

Patient Pay: Discovering the Best Ways to Collect

Physicians are facing mounting financials pressure from all directions. Discover the best way to collect and guide to help target the areas that will be of most value. Download this ebook to learn four areas of focus to improve patient pay collections.... Download white paper

An Everything Guide to MACRA and Beyond

In 2019, Medicare Access & CHIP Reauthoriza­tion Act (MACRA) will determine how Medicare reimburse doctors. Start getting ready for MACRA immediately. Download this whitepaper to learn how to be proactive and successfully prepare with... Download white paper

Infographic: Quick Guide to Alternative Payment Models (APMs)

Alternative Payment Models (APMs) are the most advanced options under the Medicare Access and CHIP Reauthorization Act’s (MACRA) Quality Payment Program. APMs offer the highest incentives and could be the preferred model of the future.... Download white paper